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+(852) 84023763

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[email protected]

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OFFICE UNIT B ON 9/F, THOMSON COMM BLDG, 8 THOMSON RD, WAN CHAI, HONG KONG

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Frequently Asked Questions

Quick answers to common questions

What support does Easycloud offer?

We provide 7 ร— 24 hours of technical support services and consulting services for solutions.

What services does Easycloud offer?

We create value for enterprises through AI-driven automation and secure cloud infrastructure, offering intelligent application deployment via our DeploySage platform alongside custom AI solutions, cloud & database services, and critical OS hardening.

How can my company get started with Easycloud?

The best way to get started is to schedule a consultation with our team. During this initial meeting, we'll discuss your business needs, challenges, and goals to determine how our AI solutions can best serve you. You can request a consultation by filling out the contact form above, calling us directly, or sending an email to [email protected].

What industries does Easycloud work with?

We work with clients across various industries including finance, healthcare, education, retail, manufacturing, and government sectors. Our solutions are adaptable to different industry requirements, and we have experience developing specialized AI applications for specific vertical markets. You can view our case studies page to see examples of our work in different industries.

Do you offer custom AI solutions?

Yes, we specialize in developing custom AI solutions tailored to your specific business needs. From custom fine-tuned large language models to specialized knowledge bases and AI-driven applications, our team works closely with you to understand your requirements and develop solutions that address your unique challenges. Each project begins with a thorough analysis of your business processes, data, and objectives.

What kind of support do you provide after implementation?

We provide comprehensive post-implementation support including system monitoring, maintenance, updates, performance optimization, and ongoing training. Our support packages are flexible and can be tailored to your specific needs. We also offer a customer support portal where you can submit tickets, access documentation, and engage with our support team in real-time.